IMPACT’s Global HQ was launched on 20^th May 2009 by the 5^th Prime Minister of Malaysia, The Honourable Dato' Seri Abdullah Ahmad Badawi, witnessed by the current Prime Minister of Malaysia, The Honourable Dato' Sri Najib Tun Razak and the Secretary-General of the ITU, Dr. Hamadoun Touré.

The IMPACT's Global HQ is located on a seven acre estate near Kuala Lumpur with a current infrastructure of over 58,000 square feet. Its extensive infrastructure includes the Global Response Centre (GRC) – a state of the art centre for cyber threats detection, analysis and response – alongside well-equipped training rooms, research labs, an auditorium, meeting facilities and administrative offices. IMPACT is staffed by a global workforce.

IMPACT’s Global HQ is also the physical and operational home of the Global Cybersecurity Agenda (GCA), a framework for international cooperation initiated by the International Telecommunication Union (ITU). The GCA is aimed at finding strategic solutions to boost confidence and security in an increasingly networked information society.

Besides the GRC, the facility is purpose built to house IMPACT’s four Centres, which were formed around the four key functions of IMPACT.

IMPACT’s four Centres:

Together these Centres cohesively serve to further and strengthen IMPACT’s primary mission of raising the world’s capacity to monitor, identify, respond to, defend and secure against all forms of cyber threats.